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Retail Insurance

You can save up to 25% in discounts with instant coverage.*

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Retail Insurance

Customized retail insurance designed for your business

ERGO NEXT Insurance is a one-stop shop for retail business insurance. Whether you need a certificate of insurance to lease a commercial space or workers’ compensation for a new employee, we customize coverage for brick-and-mortar, online businesses and Amazon third-party sellers.

Oh, and you’ll save 10% when you bundle two or more of our policies.

We specialize in business insurance for physical and online retail businesses

Choose your profession for more information or start an instant quote and get covered fast

Amazon Seller, Arts and Crafts Store, Bike Shop, Bookstore, Candle Store, Candy Store, Clothing Store, Convenience Store, E-commerce, Electronics Store, Fabric Store, Florist, Furniture Store, Hardware Store, Jewelry Store, Laundromat, Luggage Store, Medical Supplies Store, Pawn Shop, Retail Store, Toy Store
Why do retail businesses need insurance?

Why do retail businesses need insurance?

Business insurance offers you protection from a wide range of unexpected events and accidents, from an employee injury to a crash involving your work vehicle.

As a retail business owner, you’re sometimes required to have insurance to get business licenses and to sell goods and services. It’s required by retail platforms like Amazon once you sell $10,000 a month for three consecutive months. With the right coverage, you can do your work and focus on the job at hand without worrying about those pesky “what if” scenarios.

How retail liability insurance protects your business

How retail liability insurance protects your business

Retail liability insurance can help cover costs if you find yourself in the unfortunate situation of being accused of causing an injury or damaging a customer’s property, or if someone says that your work mistake caused financial losses.

We combine two types of liability insurance in our business insurance packages:

General liability is the basis of business insurance coverage for retail business owners. Given how many customers will go in and out of your store each day, it’s probably not hard to imagine that at some point you could cause or be blamed for a customer slipping and falling on a wet floor, or for a product malfunction that leads to an injury.

Learn more about General liability for retail businesses.

Product liability insurance — which is included in general liability — can protect your retail business from having to pay for legal fees if a customer says that an issue with your product caused them injury or property damage.

Our general liability coverage meets Amazon’s insurance requirements.

Professional liability insurance (also known as errors and omissions), covers you for cases where you are accused of not having done your job properly, whether that’s true or not. If someone thinks you didn’t deliver the services you agreed to provide, they can make a claim that it has to be redone. Your coverage will help pay for costs to defend your business or fix the problem.

How much does retail insurance cost?

How much does retail insurance cost?

You can save up to 25% in discounts when you buy retail business insurance with ERGO NEXT. The exact amount you pay will depend on:

  • The types of products or services you offer
  • Where your store is located and whether you sell products online
  • Your payroll and the kinds of jobs our employees do
  • The number and types of vehicles you use at work

Business insurance has never been easier

Customized business insurance to protect you and your clients

Fast

Get covered in 10 minutes and you can save up to 25% in discounts*

Flexible

Coverage that grows with you and easy monthly payments

Convenient

Do it all 100% online or talk to a licensed U.S.-based advisor

Other important business insurance coverage for retail stores

Liability insurance is a good start to making sure you’re covered but you can also customize your business insurance to protect your employees, your vehicles and your business property.
We typically recommend:
Workers Compensation
Workers’ Compensation for retail businesses

Workplace injuries happen more frequently than you might think, especially in your line of work. Workers’ comp insurance for retail makes those situations easier by helping to pay for medical bills for injuries and illnesses that happen to you or your employees while on the job. Workers’ comp can also help to cover lost wages while recuperating from accidentally dropping a heavy box on your foot while restocking shelves.

This coverage is required for businesses with employees in every state except Texas.

Learn more about workers’ comp.

Commercial Auto
Commercial Auto insurance for retail businesses

You’ll need commercial auto insurance in most states if you own work vehicles that are titled to your business.

You can use a commercial auto policy to insure your personal vehicle if you use that vehicle for your business, but you can’t apply your personal car insurance to your company car. So if you drive your own car to pick up shipments for your store, it probably won’t be covered under your personal car insurance.

Learn more about commercial auto.

Commercial Property
Commercial Property insurance for retail businesses

Retail business owners who own or rent physical spaces will need property insurance to help protect business equipment, inventory and furniture. If your business property is damaged due to a covered event, such as a burst water pipe or fire, property insurance can help with replacement costs or repairs.

Learn more about commercial property.

ERGO NEXT Insurance reviews

I am so excited
I am totally excited about my new insurance for my small business. I am happy that the price was in a range that I can afford, the terms were easy to understand and it was so simple to purchase my first policy. I look forward to doing business with you in the future.
Curzella J.
Easiest insurance purchase – EVER!
I was looking around trying to compare insurance and I am so lucky I found ERGO NEXT. I was able to compare levels of coverage, and all the options, without pressure from a salesperson or time limits. I was able to check out prices and it was more coverage for less than the “traditional” company I looked at.
Michael W.
Happy small business owner!
I needed liability insurance for my new small business brick & mortar location. I got the run around from another company, but ERGO NEXT provided a competitive insurance quote in a timely manner. I now have the insurance that I need and it was stress-free!
Nicole E.

Frequently asked questions about retail insurance

What are some examples of types of business insurance protection for retail shops?

NEXT’s retail shop policies can help protect your business from a variety of risks and financial losses related to:

Damage to someone else’s property

The paint you sell on Amazon explodes in a customer’s bedroom, ruining the carpet and drapes. Your general liability policy could help pay for the damages.**

Accidents that hurt someone

A customer falls and breaks their arm inside your retail store. Your general liability coverage or BOP insurance could help pay for medical costs and legal fees.

Damage to your own property and inventory

Vandals tag your storefront, break a window and steal some business laptops and products. Commercial property insurance could help with replacement or repair.

Accidents involving your business vehicles

You have a fender bender on the way to a client’s office. Commercial auto insurance could help pay for the damages.

Workplace illness or injuries

Your employee falls off a step stool and twists an ankle — and now you’re down a worker for several weeks. Workers’ compensation insurance can help cover medical bills and lost wages.

Do retail businesses need product liability insurance?

If you own a retail or e-commerce small business that sells, makes, repairs or distributes physical items, you should probably get product liability insurance. Product liability coverage — which is included in general liability insurance — can protect your retail business from having to pay for legal fees if a customer says that an issue with your product caused them injury or property damage. A consumer can bring a lawsuit against any manufacturer or seller if they allege that your product caused an injury because of a defect. The defect could be in:

  • The design of the product
  • The manufacturing of the product
  • The marketing of the product (unclear instructions or missing warnings)

As a retailer, you can be held liable for defective products even if you were not involved in the design, manufacturing or marketing.

What do I need to get an insurance quote online?

It takes about 10 minutes to get a business insurance quote online with ERGO NEXT. We’ll ask a few questions about your business — like what you do, your location, what type of events you sell at, how many people you employ and the vehicles you use for work. You’ll choose your options and see prices. If you like what you see, you can buy online and get a certificate of insurance (proof of insurance) on the spot.

How do you file an insurance claim with ERGO NEXT?

If you’re a policyholder, simply log in to your account and file a claim. We’ll contact you shortly to go over the details. Our support team is standing by to help.
* To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.
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© 2026 Next Insurance, Inc. 975 California Ave, Palo Alto, CA 94304, United States
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NEXT is part of the ERGO Group, a Munich Re company.

Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.

* To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts and policy start times apply to specific coverages only.

** Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim.

Any starting prices or premiums represented before an actual customer quote are not guaranteed and are representations of existing premiums of active policies as of March 21, 2025. To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.