Claims Handled With Care

Sometimes things go wrong — that’s why you have insurance. When you need us the most, we’ll be there.

Dedicated small business insurance

Not a customer, but need help filing a claim?

Not a customer, but need help filing a claim?

How it Works


Log in to your account


Tell us what happened


A claims advocate will work with you on your claim


We’ll resolve your claim ASAP

Still have questions?

Visit our help center to learn more about claims at NEXT.

Get support when you need it
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NEXT is rated “A- Excellent” by AM Best, the industry standard for rating insurance companies.

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© 2023 Next Insurance, Inc. 975 California Ave, Palo Alto, CA 94304, United States
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Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.