Misrepresentation in insurance

False statements to an insurance company could be hazardous to your business’s financial health.

Harry Lew
By Harry Lew
Published May 1, 2024
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Misrepresentation in insurance could result in the cancellation of a business insurance policy, financial penalties or legal charges. If a small business owner makes false statements on an insurance application or when they file a claim, an insurance company might refuse to provide coverage or process a claim.

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What is misrepresentation in insurance?

Misrepresentation in insurance occurs when someone obscures or hides important facts that undermine the financial viability of an insurance policy.

For example, a construction company owner might understate their number of work-related injuries to reduce their workers’ compensation insurance cost.

Whatever the motivation, providing false facts to an insurance company can lead to serious consequences for an entrepreneur’s business and personal finances and it may be a felony. In addition, insurance companies must report any fraud on an insurance application or during the claims process to state regulators who may investigate and seek criminal charges.

The 3 types of misrepresentation in insurance

These are the most common forms of misrepresentation:

1. Innocent misrepresentation

This occurs when a business owner or employee accidentally says something false. Since the person thought the statement was true, there was no intent to deceive. In insurance, innocent misrepresentation could still result in the insurance company canceling a policy.

2. Negligent misrepresentation

This happens when someone should have known a statement was false, but failed to verify it. Failing to take steps to get the facts right can lead an insurer to cancel a policy or deny a claim.

3. Fraudulent misrepresentation

This means intentionally and knowingly making a false statement that misleads an insurance company into entering a contract under false pretenses. Since the person intended to deceive, the consequences of lying can be severe — and be treated as a felony. It will usually result in an insurance company denying or canceling coverage or declining to pay a claim.

What is a material misrepresentation in insurance?

If business owners provide information to their insurance company that interferes with the correct assessment of their risks, they have committed material misrepresentation.

“Material” refers to a type of misrepresentation that affects an insurance company’s decision to cover a small business or the outcome of a claim. When the truth is revealed, the insurance company might:

  • Restrict the scope of coverage.
  • Charge a higher premium.
  • Decline to issue a policy.
  • Refuse to cover the claim.

If the insurance company doesn’t have all the correct facts, it might issue the policy and, as a result, not issue the correct premium for the amount of risk.

Not all insurance misrepresentation is material. For example, incorrectly describing a damaged piece of equipment when submitting a claim might not be material if the claim value doesn’t change. But a claim for a more expensive piece of equipment than the business owner actually owns would be a material misrepresentation.

Examples of misrepresentation in insurance

Misrepresentation usually occurs around applications and claims. Here are some common examples:

  • Withholding information that might increase a business’ insurance renewal premium.
  • Not updating the insurance company when important business information, such as location, changes.
  • Not being candid about the age or condition of machines, tools or equipment.
  • Stating fewer employees than the business actually has.
  • Claiming a higher sales volume than actual sales.
  • Hiding prior litigation on an insurance application.
  • Inflating the extent of damage after a catastrophe.

These are just a few possibilities. Agents and brokers encourage their clients to verify the accuracy of all statements made to insurance companies because the results can be really rough on a growing business. Honesty really is the best policy.

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Harry Lew
About the author
Harry J. Lew is a writer and editor with a passion for simplifying insurance for small business owners. He has over 30 years of experience writing for numerous insurance companies, publishers and professional associations. He was a content manager for Gallagher, a global insurance broker. Harry's writing has also appeared in Insurance Forums, Producer's Web, Financial Planning, Consumer's Digest and National Underwriter.

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