Report: Inflation and labor shortages are stressing small business owners right now

NEXT reached out to small business owners nationwide to ask what’s keeping them up at night, and what they’re doing about it. Inflation, reduced consumer spending and labor shortages top their list of worries.

The goal of the survey was to understand how business owners think about the economy and the threats to their business, and what’s changed since our last pulse check in 2023.

Continue reading for more insights into how small businesses are adapting to market and industry dynamics, including:

• 62% of small business owners say inflation is their biggest stressor
• Labor shortage concerns have more than doubled in two years
• 61% of startups fear the rising costs of goods and services

And check out our Business insurance report: 92% are covered, only 13% feel completely prepared to face risks to learn how small business owners think about and respond to risk.

62% of small business owners say inflation is their biggest stress

Our report indicates that Inflation remains the top stressor for small business owners in 2025 — though the concern has eased slightly since our last survey in 2023.

62% say inflation is their biggest source of stress. While that number is down from 68% in 2023, it still leads their list of worries ahead of reduced consumer spending (43%), a potential recession (38%) and supply chain issues (up to 35% from 31% in 2023).

This data reflects larger trends outside our report. The Small Business Optimism Index fell 2.1 points in February 2025 for the fourth consecutive month, and the Uncertainty Index rose four points, according to a recent survey from the National Federation of Independent Business (NFIB).

Whether or not a recession is looming, small business sentiment reveals real concerns with current economic conditions.

Labor shortage concerns have more than doubled in two years

While a labor shortage is low on the list of stressors for small business owners, it’s one of the fastest-growing sources of stress — more than doubling from 14% in 2023 to 30% in 2025.

Finding and retaining talent is a real and valid concern for people owning and operating a business. There are 1.7 million fewer Americans in the workforce than there were pre-pandemic (February 2020), according to a March 2025 report from the U.S. Chamber of Commerce.

Every month, businesses in the U.S. create hundreds of thousands of jobs, but many of them are unfilled. Some industries feel this labor crisis more than others. For example, the retail sector and financial services show the highest levels of unfilled jobs.

61% of startups fear the rising costs of goods and services

There were 7.2% more business applications in March over January 2025, according to the United States Census Bureau. Based on this data point, they predict a 10.2% increase in the start of new businesses.

But despite growth in the interest of entrepreneurship, small businesses owners in our survey revealed several roadblocks that could impact someone’s decision to start a business.

Economic conditions for would-be entrepreneurs top the list of barriers to launch a new business.

Survey respondents identified the rising costs of goods and services as the biggest challenge (61%), increased competition (40%), changes in taxes or tax incentives (37%), workforce shortages (34%), funding access (34%), changes in interest rates (31%) and climate change (20%) as potentially impacting the growth of small businesses in the U.S.

Not surprisingly, there’s considerable overlap between the stressors for existing small business owners and what they predict will discourage new entrepreneurs from launching a business this year.

Small business outlook for 2025

Small business owners are no strangers to uncertainty. But the challenges they face in 2025 are uniquely layered: the threat of inflation, uneven consumer demand and growing labor pressure.

But small business owners aren’t waiting for the economy to stabilize — they’re adjusting, adapting and taking action. 2025 is unfolding as a year that’s all about making smart decisions in a tough market.

How NEXT helps protect small business owners

NEXT makes it fast, easy and affordable to protect your small business — and you can do it all online.

• Get a free quote, choose your coverage option, and buy your policy — all in about 10 minutes.
• Immediately create and download unlimited certificates of insurance (COIs) at no extra cost.
• Access your policy and easily file claims 24/7 via web or mobile app.
• Get help with your insurance questions from our licensed, U.S.-based insurance professionals.

Start a free quote with NEXT.

Methodology

The NEXT Insurance survey was conducted by Wakefield Research among 500 small business owners and decision makers in the U.S. between February 1–10, 2025. Small businesses were defined as companies with 50 employees or fewer.

Results of any sample are subject to sampling variation. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. The margin of error is ±2.2 percentage points at the 95% confidence level.