Policy FAQ
How can we help?
How can we help?
If you're a customer, your policy documents and changes can be accessed and managed in your online customer account.
The quickest way to talk to our U.S.-based customer service team is through chat. You can reach us by clicking “chat with us” at the very bottom of the help center page.
We're sorry to see you go. To cancel your policy, please follow these instructions:
Once you follow the prompts and submit your request, we'll process the cancellation effective immediately. You’ll receive a confirmation email and a pro-rated refund within a few business days.
If you're a customer, your policy documents and changes can be accessed and managed in your online customer account.
The quickest way to talk to our U.S.-based customer service team is through chat. You can reach us by clicking “chat with us” at the very bottom of the help center page.