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Policy

Can I increase the professional liability limits offered with my policy?

No, unfortunately, you can’t. These are the highest limits we’re able to offer at this time but feel free to check back soon. We’re working hard on adding more robust coverage all the time.

The application says certain activities are excluded from coverage. How can I add them on?

Unfortunately at this time, we are unable to add any excluded activities to the policies we offer. We are working quickly on expanding our range of coverage, so please feel free to check back soon!

How do I cancel my policy?

How do I cancel my policy?
We’re sorry to see you go! To cancel your policy:

  • Log in to www.nextinsurance.com using your email and zip code.

  • On the homepage of your customer account click “View Details” on the tile for the policy you’d like to cancel.

  • Lastly, click “Cancel coverage”.

Once you complete the request, we process it effective immediately. You’ll receive confirmation and a refund for any unused premium within a few business days.

How do I change the business name on my policy?

If you’d like to change the business name on your policy, please email us at support@nextinsurance.com including your name, your updated DBA, and the effective date of the change. You will receive your revised documents reflecting the changes within 7-10 business days.

How do I change the information on my policy?

If you’d like to change any information on your policy, please email us at support@nextinsurance.com including a description of the changes you’d like to make. In some cases, we may revise your policy documents to reflect the changes. If this is the case, we will email you the appropriate documents along with confirmation of the changes made to your file within 7-10 business days.

How long will it take to get my policy after I buy?

In case you purchase your policy online you will receive your policy documents via email within one business day of purchase.
In case you purchase through an agent your agent will let you know when to expect your documents.

Can I add to or change my coverage?

If you’ve expanded your business and need coverage for more kinds of work, please let us know! An agent will go over your new operations and next steps with you and in most cases, we’ll be able to set you up with a new policy on the same day (so there will be no gaps in your coverage). Unfortunately though, we can’t remove any exclusions from the policy. So if you see your operations listed in our exclusions section, we’re very sorry, but our policy isn’t going to be the right fit for you just yet.

How do I change my limits?

If you’d like to change the limit on your policy, please email us at support@nextinsurance.com including a description of the desired limit change and the effective date of the change. In some cases, this may result in a one-time charge for the difference in premiums that can be added to your next monthly payment. Once this is processed, you will receive the appropriate endorsement and confirmation of the one-time charge amount in your email inbox within 7-10 business days.

What do the policy limits mean?

The limits on the policy decide how much money you have available in case of a claim – you can think about them like a budget. The most important limits to consider when determining your package are the per occurrence limit, which is your available budget per claim, and the aggregate limit, which is your available budget for the policy term.

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