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Live Certficate FAQ

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Frequently Asked Questions about Live Certificates

Can I add an additional insured to my Live Certificate?

Yes! When you click "Share Proof of Insurance" from within the customer portal, you'll be asked if you need a general proof of insurance or one with a venue or client as additional insured. As soon as you input the details of the additional insured you're adding, you can add their email address and we'll send them over the certificate for you.

Can I still get my ACORD certificate?

Yes, you can. When you are logged into the customer portal and viewing your Live Certificate, you can click “view details” and then “View ACORD certificate” to see the PDF version.

How does Live Certificate work?

When you log in to your account at the Next Insurance website, you’ll see an option to “Share Proof”. Clicking that will give you an option to either put in an email address and have us send your certificate, or copy a link which you can send to anyone you like that will take them to your Live Certificate.

What does Live Certificate cost?

It’s free to all Next Insurance customers. It’s also unlimited; send as many Live Certificates as you need, anytime.

What information does my Live Certificate include?

Your Live Certificate includes all information that’s relevant to your insurance policy, including your limits, deductible, type of policy, and contact information such as your address.

What is the Live Certificate?

The Live Certificate is the digital alternative to paper/downloaded Certificates of Insurance. It’s completely online proof of insurance which you can easily and instantly share with anyone, by email or through a link.

Who can view my Live Certificate?

Anyone you ask us to send your Live Certificate to can see it. If you send your Live Certificate to anyone through a link, they will also be able to see it. You control who has the link to your Live Certificate, and who receives it by email.

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Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.