NEXT Insurance customer reviews: 4.75/5 rating
NEXT Insurance reviews BBB: BBB accredited
NEXT Insurance Google reviews: 4.6/5 rating
NerdWallet: Best online business insurance
Insuranks: 9.6/10 rating
App Store: 4.9/5 rating
Google Play: 4.8/5 rating
We believe that solving problems for our customers is beneficial for everyone. So when we’re recognized in these great reviews, ratings and articles, it’s not only indicative that we’re on the right track, but a celebration of our employees, customers, partners and the small business community. (Read more of our accomplishments and recent news.)
Our dedicated team of insurance advisors is ready to help
If you need help, we’re here for you. You can get 24/7 instant support with our AI assistant or connect with our U.S.-based insurance experts weekdays from 8 a.m. to 5 p.m. CT.
We have a dedicated team of in-house insurance experts whose mission is to answer your questions and help you manage your coverage.
One of our core company values is “phenomenal service,” which guides our operations and decision-making. This commitment to providing world-class service inspires our employees to always put our customers first.
NEXT is part of ERGO Group AG
Since our founding, we’ve been backed by some of the biggest names in insurance, finance and tech. We feel lucky to have strategic partners and investors who share our mission to help small businesses thrive by providing an easy way for them to access the tailored business insurance they need.
Since 2017, we’ve worked with multinational insurance company Munich Re to grow and develop our insurance products.
As of July 2025, NEXT Insurance has become part of ERGO Group AG, one of the world’s leading insurance companies and a subsidiary of Munich Re.
What does this mean for our small business customers, agents and partners?
- We will have more resources to build faster, smarter and simpler insurance solutions to help entrepreneurs thrive.
- Even stronger underwriting and claims capabilities backed by ERGO and Munich Re.
- Expanded reach and long-term investment in the success of small businesses.
We’re looking ahead with more energy, purpose and support than ever before.
This partnership will help us provide outstanding value to customers, and allow you to focus on what you do best: Establishing and growing your businesses.
We work with more than 150,000 insurance agents and agencies
Every entrepreneur does things differently. With NEXT, you can buy insurance directly from our website or partner with more than 150,000 independent insurance agents and agencies that sell NEXT products.
Our agents are available in every state to help you understand coverage and local requirements.
Regardless of how you get NEXT’s coverage — online or through an agent — you’ll have access to our insurance experts when you need them.
Industry leaders turn to NEXT to help their customers
In addition to self-service or working with agents, we have more than 100 industry partners who chose us to help their customers find business insurance. This list includes companies like Intuit, Gusto, Amazon, LegalZoom and many more.