AI/ML Product Manager

Insurance Product Management
Boston, MA

About NEXT

<p><strong>Location: Waltham, MA (hybrid)</strong></p> <p>&nbsp;</p> <p>NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.&nbsp;</p> <p>&nbsp;</p> <p>Simply put, wherever you find small businesses, you’ll find NEXT.</p> <p>&nbsp;</p> <p>Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.</p> <p>&nbsp;</p> <p>Seize the opportunity to be a part of an exciting transition in the insurance industry! We're inviting an accomplished and forward-thinking Product Manager, with expertise in AI and machine learning, to join our underwriting capabilities team. This pivotal role will have you innovating and developing groundbreaking digital underwriting features in partnership with our insurance, data, engineering, and machine learning teams.</p> <p>&nbsp;</p> <p><strong>What You’ll Do:</strong><span style="font-weight: 400;">&nbsp;</span></p> <ul> <li>Generate an innovative direction for AI/ML-driven underwriting capabilities at NEXT. Work closely with the ML team, engineering team and with other stakeholders across NEXT to develop a roadmap and solve the key pain points we face in knowing our customers and providing the right product at the right price. Contribute to a clear vision of what your product should be in 12-18 months from now and communicate and deliver on the steps to get there.</li> <li>Be accountable for your product’s success. Work with cross-functional peers to take action when you identify a need. Propose OKRs for your product area, become deeply familiar with the KPIs and secondary metrics of your product, and identify trends before anyone else.&nbsp;</li> <li>Design metrics and experiments that help our team think in new ways and drive results towards NEXT’s goals. Coach others in using data and research and be comfortable discussing results with leadership.</li> <li>Operate in a lean, agile and scrappy way. Gather your own data and research. Collaborate to build prototypes that help others see your vision for what is possible.&nbsp;</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>What We Need:</strong><span style="font-weight: 400;">&nbsp;</span></p> <ul> <li>BA/BS degree required.</li> <li>2+ years of full-lifecycle product management experience, ideally managing data and machine learning driven software products from kick-off to ship.&nbsp;</li> <li>Strong background in fintech, insurtech, or a similar industry, with a demonstrated ability to learn complex industry details.</li> <li>Experience leading products that require coordination of many stakeholders and cross-functional teams.</li> <li>Exceptional communication and collaboration skills, with a passion for customer-focused product development.</li> <li>Fluency in data and ML tooling (ex: python, SQL, etc.)</li> <li>Deep understanding of database concepts, data structures, and modeling techniques.</li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.</span></p></div><div class="title">US annual base salary range for this full-time position: </div><div class="pay-range"><span>$160,000</span><span class="divider">&mdash;</span><span>$210,000 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p><em><span style="font-weight: 400;">Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</span></em></p> <p>&nbsp;</p> <p><em><span style="font-weight: 400;">One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </span></em></p></div>
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NEXT is part of the ERGO Group, a Munich Re company.

Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.

* To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.

** Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim.

Any starting prices or premiums represented before an actual customer quote are not guaranteed and are representations of existing premiums of active policies as of March 21, 2025. To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.