Information Systems Engineer

Information Systems

Rochester, NY

Featured On

Rated 4.7/5

(5056 reviews)

About NEXT

Location: Rochester, NY (hybrid)   NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.    Simply put, wherever you find small businesses, you’ll find NEXT.   Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.    We are seeking an experienced and highly motivated Salesforce Administrator to join our team. In this role, you will leverage your expertise in Salesforce administration and business analysis to customize and configure the platform, supporting our high-volume insurance sales team. Whether working independently or collaborating cross-functionally, you will be instrumental in delivering efficiency-driving projects, contributing to our ambitious goals while upholding the highest standards of communication, planning, documentation, and accountability. If you are seeking this type of challenge, we encourage you to apply.   What You’ll Do:  <ul> <li>Work directly with stakeholders and end-users to understand and analyze business requirements, project objectives, and to plan and prioritize projects throughout all phases of development, testing and deployment based on Salesforce best practices.</li> <li>Configure the Salesforce application based on the customer requirements, perform administrative functions including user account maintenance and permission sets, reports and dashboards, flows, and other tasks.</li> <li>Follow an agile process for developing out-of-the-box and custom Salesforce solutions</li> <li>Step outside of Salesforce to contribute on or lead other information system initiatives where appropriate</li> <li>Continuously apply and expand your knowledge about NEXT as a business</li> </ul>   What We Need: <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Industrial Engineering, or a related field.</li> <li>2+ years of hands-on Salesforce experience, including user and custom object configuration and Flow development. Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, custom views, and other content of intermediate complexity</li> <li>Experience working with Sales Cloud and Salesforce Lightning Experience environments</li> <li>Proven record of initiating, designing and implementing projects to deployment that focus on improving operational processes and future development potential</li> <li>A people person, a proficient problem solver, someone who is flexible and quickly adapts to new technologies but with the ability to work independently</li> <li>A demonstrated ability to understand and articulate complex requirements to non-technical audiences</li> <li>Ability to thrive in a global, competitive company where priorities can change suddenly</li> </ul>   Unstoppable Qualities: <ul> <li>Experience in financial services or insurance industries</li> <li>Experience building SOQL queries</li> <li>Salesforce (Einstein) CRM Analytics and Einstein Activity Capture</li> <li>REST API and integration experience with 3rd party and custom tools (Workato, FormAssembly, DocuSign, Spanning, etc.) </li> <li>Salesforce certifications</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.</div><div class="title">US annual base salary range for this full-time position: </div><div class="pay-range">$108,000—$146,000 USD</div></div></div><div class="content-conclusion">  Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.   One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </div>