NEXT is now ERGO NEXT Insurance, uniting digital-first innovation with Munich Re's global financial strength.

How do I file a claim or check its status?

Log in to your account and go to the “Claims” tab in the menu to file a claim or check on the status of an existing claim.

File a claim:

  • Select “File a claim,” to pull up our virtual claims assistant.
  • Answer the questions and add any photos or documentation.
  • Your dedicated claims advocate will reach out with any follow-up questions or instructions.

Check claim status: 

  • Once logged in, you’ll see your claims status from the “Claims” tab.

 


 

Return to the Help Center

 


 
Related resources:

See what ERGO NEXT can do for your business