Errors and Omissions insurance

Protection if you’re accused of a professional mistake

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E&O insurance can help with the cost of professional errors — even if you’re not at fault

Business errors

A client or customer accuses you of making a professional mistake that costs them money.**

Claims of professional negligence

Someone claims professional inaction or wrongdoing caused a financial loss or harm.

Misrepresentation

Someone accuses you of providing inaccurate information with your services.

Legal fees

Legal defense costs

You need to hire a lawyer to defend your business after you’re accused of a professional mistake.

What is professional Errors and Omissions insurance?

An errors and omissions insurance policy can help provide financial protection for you and your business if someone accuses you of a business mistake, professional negligence or not delivering on client contracts that causes a financial loss or other damages.

For example, E&O insurance coverage could help if:

  • A customer says you made a mistake that caused them financial harm.
  • You miss a deadline while providing a service that negatively impacted your client.
  • Someone claims that they lost money because you were negligent in providing business services.

Regardless of whether an accusation against you is true or not, it will take time and financial resources for you to respond.

How much does E&O insurance cost?

Errors and omissions insurance policies can cost as little as $19/month for some low-risk businesses.

Several factors influence the price you’ll pay for insurance, including:

  • Your industry
  • Your business operations
  • The size of your business
  • Where you do business
  • Your business needs and how much coverage you choose
  • Policy limits

How to get an Errors and Omissions insurance quote online

Start a free online quote

In about 10 minutes you’ll see the exact price you’ll pay for affordable E&O insurance.

Customize your coverage

Adjust your policy limits and deductibles to pick the right coverage at the right price.

Buy 100% online

Your coverage is effective immediately after payment. And your certificate of insurance is ready at no extra cost.

Who needs business E&O professional liability insurance?

Insurance agents

If your professional advice leads to a loss for your clients and you don’t carry insurance, your business could be responsible for the full cost of legal defense and settlements.

Real estate agents and property managers

If your client accuses you of failing to identify a property issue that leads to them seeking compensation for costly repairs, liability coverage could help cover some of your legal defense costs.

Travel agents

If a client claims that the hotel you booked was not as represented and they  paid out of pocket for a new stay, professional liability coverage could help you defend yourself.

Notary public

A client alleges that you failed to properly record important paperwork and sues you for causing a financial loss. Your insurance could help cover the cost if your business is at fault.

What other types of business insurance do I need?
An online errors and omissions policy doesn’t protect your business from everything. It’s best to combine it with other types of business insurance to help cover more risk.
General Liability insurance
General liability insurance can help provide coverage for injuries to people who are not employees. It can also help cover damage that your business causes to property that doesn't belong to you.
Workers’ Compensation insurance
Most states require workers’ compensation if you have employees. It can help cover medical expenses and lost wages after an employee’s workplace accident.
Commercial Property
This coverage can help pay for a replacement or repair for the property you use for business, including building structures, furniture, fixtures, business equipment, products and inventory.
Other types of liability coverage
A Business Owner’s Policy (BOP insurance) combines general liability with commercial property — and it’s often more cost-efficient. Depending on your industry, you might also benefit from product liability insurance (retail) or liquor liability insurance (food service).

E&O insurance FAQ (frequently asked questions)

Is Errors and Omissions insurance legally required?

E&O for small businesses could be required for some professional certifications and contract requirements.

However, it can depend on your profession and the state where you do business.

For example, a real estate agent might need to buy a real estate E&O policy and provide a certificate of insurance (COI) before signing on with a broker. Insurance agents often need to have coverage before they can work with an insurance carrier or agency.

Even if it’s not required, most businesses that provide a service or offer professional advice can benefit from the protections of E&O. It can help protect you from financial losses and it lets clients know that they may be protected if you make a mistake. This can help build trust and instill confidence in you and your employees.

Do real estate brokers need to carry Errors and Omissions insurance?

The rules for real estate brokers vary state to state. Check with your local real estate governing agency for the most up-to-date regulations.

Real estate E&O insurance is required in these states:

  • Alaska
  • Colorado
  • Iowa
  • Idaho
  • Kentucky
  • Louisiana
  • Mississippi
  • Montana
  • Nebraska
  • New Mexico
  • North Dakota
  • Rhode Island
  • South Dakota
  • Tennessee

Even if you don’t practice real estate in one of these states, E&O insurance could help your business. If you do face legal trouble, E&O insurance may help pay for your defense fees and judgments (up to your policy limits).

How do I make an E&O insurance claim?

You can file a claim anytime online or in the NEXT app.

You’ll be asked to share the details of what happened and to provide relevant photos and documentation. We strive to make claims decisions as quickly as possible so that you can get back to work.

Learn how to file a claim.

When will I get my policy and proof of insurance?

It takes about 10 minutes to get a quote, buy coverage and get access to policy documents and your certificate of insurance (COI).

You can access your documents and COI 24/7 online or in the NEXT app for iPhone or Android.

Can I add E&O if I already have General Liability insurance or other coverage?

Yes. NEXT can give you up to a 10% discount when you add a professional liability policy to your existing coverage.

You can add professional liability insurance directly through your customer account.

What’s the difference between E&O insurance and Professional Liability?

Although they go by different names, professional liability and errors and omissions insurance can both help protect you if you’re accused of making a professional error that leads to a financial loss for a client.

The name can be different depending on your industry.

Do you offer prior acts coverage?

It depends on your industry and business operations.

In some cases, we may provide prior acts coverage for businesses that have maintained continuous E&O liability coverage at similar or higher limits since the requested retroactive date.

Can I add an additional insured to my Professional Liability policy?

Yes, NEXT customers can easily add an additional insured and share their certificate of insurance through their customer account.

NEXT Insurance reviews

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NEXT is part of the ERGO Group, a Munich Re company.

Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.

* To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.

** Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim.

Any starting prices or premiums represented before an actual customer quote are not guaranteed and are representations of existing premiums of active policies as of March 21, 2025. To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.