Go to Operations
Austin, Texas

Commercial Property Advocate

Next Insurance is a fast-growing 350+ person startup based in Silicon Valley and is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. Next has raised over $630 million from top tier investors and is the valley’s latest unicorn, valued at over $2 billion.


Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, customer-focused, and willing to challenge the status quo, Next Insurance might just be your next journey.


How would you like to be a part of a fast-growing and exciting insurtech company? Do you like to make a difference? Do you want to be a part of building something new? Do you want to be able to give feedback on product quality and drive change?


If you answered yes to the above, we have the position for you. We are looking for a Property Advocate who is looking for a new and exciting challenge. We value our customers and take pride in servicing their needs. You will become part of a dynamic team where you are valued.

What You’ll Do:

Ability to work on Commercial property claims and/or familiar with commercial property exposures.

Makes prompt contact with customers to set expectations, develop an action plan, and perform an initial exposure assessment

Investigates claim damages and situation using internal and external resources

Determines policy coverage through analyzing investigation data and policy terms

Explains coverage to policyholders providing excellent customer service

What We Need:

Minimum 5-10 years experience in property adjusting

Texas adjusters license required and ability to obtain additional states

Experience with Xactimate software is highly preferred

Strong understanding of claims processes and policy language

Desire and ability to collaborate with many departments and coworkers

Flexible and willing to do what is needed to get great work done

Unstoppable Qualities:

  • Empathetic, dedicated to understanding the needs of our customers
  • Critical Thinker has the ability to recognize irregularities and prevent fraud
  • Enthusiastic about working for a company focused on disrupting the norm
  • Team player who enjoys helping and developing others
  • An overachiever who is driven to exceed expectations



One of our core values is ‘Play as a Team’; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.